Frequently Asked Questions

 

Below you will find Answers to Frequently Asked Questions to help you understand about our day-to-day operation.

Hours of Operation

• Monday – Friday: 09:00 AM – 04:30 PM
• Saturday: 09:00 AM – 03:00 PM
• Sunday: CLOSED

*We Are Closed During Federal Holidays*

Inflated Balloon Related Questions

“How Long Do Balloons Filled With Helium Float For?”

Balloon Float Time can vary depending on the size/type of balloon.

For Example:

• 11″ & 12″ Rubber Latex Have a Float Time Of 12~15 Hours After Inflation
  • If The Balloons Are Treated With Hi-Float, The Float Time Goes Up to ~48 Hours
• Jumbo Foil Numbers/Letters Have A Float Time Of 3~5 Days After Inflation

“If I Bring in Balloons That Are Not Available at Your Store, Can I Get Them Inflated with Helium or Air? If So, What Is the Price You Charge?”

Absolutely! We can inflate balloons that you provide. We do however, recommend you bring extra balloons in case the balloons pop or are faulty.

The prices can vary depending on the size of the balloon that is provided, but for some balloons we do have a fixed price. 

For Example:

• 11″ & 12″ Latex are inflated at $2.00 Each ($2.50 if you would like Hi-Float)
• 34″-36″ Foil Numbers/Letters are inflated at $7.00 Each.
• 17″ & 18″ Foil Stars/Round are are inflated at $2.00 Each

*Pricing Listed Above Only Includes Inflation & Ribbon Attached To Balloon.

We Can NOT Guarantee Balloons That You Provide Will Float With Helium, Results May Vary*

Balloon Ordering Questions

“Do You Take Walk-Ins Or Do I Have To Order Ahead Of Time?”

We provide both options! From those who like to have balloons planned 3 months in advance, to that last minute party your friend forgot to inform you about.

*Pre-Orders will take priority over walk-ins*

“How Do I Go About Ordering Balloons?”

There are a few ways to order balloons. Aside from walking in to order over the counter, you can also:

• Call us during business hours.
• Place the order on our website.
• Send us over an email at [email protected]

Rental Related Questions

“What are your Pick-Up Times & Return Times?”

Our Pick-Up Time is from 09:00 AM – 04:00 PM (Mon-Fri) & 09:00 AM – 03:00 PM (Sat).

Our Return Time is 08:00 AM – 02:00 PM (Mon-Fri) & 09:00 AM – 02:30 PM (Sat)

“Since You’re Closed On Sundays, Do I Have To Pay For An Additional Day Of Rental If I Pick-Up On Saturday & Return On Monday?”

Absolutely Not. You will only have to pay for a 1 Day Rental Fee.